Work Injury Compensation

Claim Procedure

Claim Procedure

1.

Notify Relevant Parties

  • Contact your agent, broker or MSIG at +65 6827 7660 in the event of a fatal/serious injury.
  • Report to the Ministry of Manpower via website: www.mom.gov.sg/iReport if: 
    • it results in the death of an employee 
    • the employee was given leave (MC or hospitalisation leave) or light duty
  • For non-permanent work injuries, you should notify MOM immediately if:
    • your injured employee's doctor certified that the injuries have permanently caused your employee to reduce their earning capacity, AND
    • your employee wishes to claim compensation for permanent incapacity
  • Important notes when filing the iReport on MOM's website:
    • For this question in the iReport: "Are you claiming against a Work Injury Compensation Act (WICA) 2019 insurance policy that commenced on or after 1 Jan 2021?":
      • Please select "No" if your current policy commenced before 1 Jan 2021 and has not been renewed under the WICA 2019 version. 
      • Please select "Yes" if your current policy is issued on or after 1 Jan 2021.
2.

Submit Information

  • You may download a copy of the claim form or request for a copy of the form to be sent to you.
  • Should an injured worker or dependant of the deceased worker file a claim against you under Common Law:
    • do not admit liability, settle or negotiate settlement without our prior approval 
    • forward to us immediately any letter of demand, Writ of Summons, etc.
  • Complete the claim form and submit it with all the necessary supporting documents to us.
Text
Supporting Documents for Work Injury Compensation Claim

You can help us to expedite your claim by providing the required documents promptly.

Checklist
Print
We will contact you for any additional documents that may be required.